During the transport of finished products from the factory to the distribution warehouse, a pallet of finished products was damaged, and the carrier claims that the pallet was not damaged in transport, but that he received it damaged.
When this situation occurs, the employee needs to spend time to identify all the facts and to solve the claim.
Software solution with handheld scanner and two cameras
Transporting finished products from our factory to the distribution warehouse was becoming a nightmare. Each time a pallet of products arrived damaged, it led to lengthy disputes with the carrier, consuming valuable time and resources as we struggled to identify the root cause. The impact of ScanPal-Q has been nothing short of remarkable. We've seen a 100% reduction in false claims for damaged goods, saving us countless hours previously spent on dispute resolution. Additionally, the easily accessible repository for all outbound deliveries has streamlined our operations, enabling us to track and manage shipments with unparalleled efficiency. Thanks to Codel's innovative solution, we've not only minimized losses but also optimized our logistics workflow for greater success.
Sven Zvocak
BAT Adria
Factory Systems Coordinator
Transporting finished products from our factory to the distribution warehouse was becoming a nightmare. Each time a pallet of products arrived damaged, it led to lengthy disputes with the carrier, consuming valuable time and resources as we struggled to identify the root cause. The impact of ScanPal-Q has been nothing short of remarkable. We've seen a 100% reduction in false claims for damaged goods, saving us countless hours previously spent on dispute resolution. Additionally, the easily accessible repository for all outbound deliveries has streamlined our operations, enabling us to track and manage shipments with unparalleled efficiency. Thanks to Codel's innovative solution, we've not only minimized losses but also optimized our logistics workflow for greater success.